Petlibro's smart pet feeder went down on Tuesday, and somewhere around fifteen thousand pets missed lunch.
The company claims the cloud outage doesn't matter because schedules are stored locally on the device. Users say that's a lie—the feeders won't dispense without internet verification.
There is no mechanical alternative anymore because the manufacturers deleted it on purpose. Between 2018 and 2022, every major pet feeder manufacturer—Petlibro, Sure Petcare, Cheerble, the rest—discontinued their timer-based models, not the failed ones but the reliable ones. The spring-loaded feeders that worked like a can opener, brand new in 1995 and still working in 2018, simply disappeared from the catalog.
Pet owners didn't choose this, they inherited it. By the time they realized mechanical feeders had vanished, the cognitive frame had already shifted—smart feeding became the default. Meant any outage felt like a service problem rather than what it actually was, a market structure problem. When you can't buy the thing that works without the network, you're not a consumer making a choice. You're a tenant in someone else's infrastructure.
This is the second enclosure movement—not fencing off the commons but fencing off the exits. The first took land from peasants and called it efficiency. This one takes the non-fragile option from pet owners and calls it innovation. Both work the same way. You eliminate the independent alternative until dependence becomes inevitable, then the terms shift. The Petlibro outage is a tell, not because their system failed—all systems do—but because it exposed what the company design already knew. There was never a backup, and there was never supposed to be.
When you outsource care to subscription infrastructure, you're not getting convenience. You're getting a guarantee that failure, when it comes, will be total and that your only recourse will be to wait for the people who built the trap to fix it. Whether you notice the moment your dependency shifts from choice to compulsion in any part of your life matters more than whether Petlibro restores service tomorrow.
List three services or products you depend on daily and ask: what happens if the internet fails, the company shuts down, or the app stops working—and is there a mechanical or non-connected alternative available to you?