Product abandonment and feature layering are both symptoms of the same exhaustion: it's cheaper to work around user behavior than to change it.
2
Infrastructure stagnation (Windows 10 at 25% adoption, email still central to work) reveals that platform owners have lost the ability or will to force transitions.
3
The gap between what's technically possible and what people actually adopt is no longer a problem to solve—it's a landscape feature.
Hardware problems are being solved by accepting the user's behavior as irreversible instead of forcing adoption of better tools.
Android doesn't fix foldable gaming—it builds controllers into the OS. Notion doesn't improve email—it lets AI agents hide it. Microsoft doesn't migrate Windows 10 users—it extends support and waits. The pattern is identical: capital and engineering effort follow the path of least cultural resistance, which usually means abandoning the battleground entirely.