Institutions grant exemptions to particular actors not because those actors violated some universal principle but because having exceptions to enforce makes the rule itself more valuable and visible.
2
The British Museum apologizes for overcrowding by restricting access rather than expanding it, which means the problem now belongs to visitors, not the institution. The Matic gets FCC permission by proving it never needed it. Both moves transfer friction downward while appearing to solve it.
3
Once exemptions exist, they become proof that the rule is real and worth navigating. This makes compliance itself a status signal, and the entity granting waivers becomes the gatekeeper of legitimacy rather than the enforcer of equality.
One company gets the rule waived, everyone else still pays.
The Matic robot vacuum didn't actually violate the FCC ban. It just applied for a waiver and got one, making it the first to officially escape rules the rest of the market still operates under. Meanwhile at the British Museum, they're managing the Bayeux Tapestry by controlling who sees it and when, turning a cultural artifact into a scarcity problem that they alone can solve by releasing visitors in measured doses.